We're sorry you are having difficulty using our streaming video software. Let's check a couple of things and see if we can get that working for you!
Please note your system information
You are using version on with flash .
Flash allows you to play videos on sites all over the Internet, including ours. Although we do provide an HTML5 option, some browsers and operating systems prevent the streaming videos that we use from functioning properly.
Update Your Browser
Keeping your browser up-to-date is not just important for your security, but also provides you with the latest features to enhance your web experience.
Please check that you are running the latest version of Internet Explorer.
If you are having difficulty viewing our videos with Microsoft Internet Explorer, consider downloading Google Chrome, a fast, free web browser Windows. Google Chrome has built-in support for additional media types.
We try our best to provide streaming files for everyone, however there are rare occasions that our videos may not be compatible with your computer hardware. We suggest downloading a 3rd party media player with built-in support for videos that we release. VLC media player supports many audio and video compression methods and file formats.